Returns & Refunds
RETURNS & REFUNDS
30-Day Satisfaction Guarantee.
We believe in our product. If AURALIS doesn't improve your sleep, focus, or daily calm — we'll make it right. No questions asked.
RETURN POLICY
You have 30 days from the date of delivery to request a return. Items must be unused and in their original packaging to be eligible for a full refund.
HOW TO RETURN
1. Email us at hello@auralis.com with your order number and reason for return.
2. We will send you a prepaid return label within 24 hours.
3. Drop off your package at any shipping location.
4. Your refund will be processed within 5-7 business days of receiving the return.
EXCHANGES
Want a different edition? We offer free exchanges within 30 days of delivery. Contact us at hello@auralis.com to arrange your exchange.
DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, please contact us immediately at hello@auralis.com with a photo of the item. We will send a replacement at no cost.