Shipping policy

Order Processing
Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Times
Estimated delivery is typically 7–12 business days after processing, depending on your location. Delivery times are estimates and may vary during peak periods or due to carrier delays outside our control.

Shipping Costs
Shipping is free on every order — no minimums, no surprises at checkout.

Tracking
Once your order ships, you'll get a tracking link by email. If your tracking hasn't updated after a few days, don't worry — it can take a little time for the first scan to appear. If you have any concern, reach out and we'll look into it for you.

Wrong address
Please double-check your shipping address at checkout. If you spot a mistake, email us at support@wearauralis.com right away and we'll do our best to correct it before the order ships.

Lost or stuck packages
If your package seems lost or hasn't moved in a while, contact us — we'll track it down with the carrier and sort it out. We've got you.

Questions about your order? support@wearauralis.com